2 guys were sent out to hone our new travertine pool deck. They actually worked about 1/2 hour and the rest of the time was spent on their phones or sitting in their truck. I paid the $2,800. I then walked the deck, horrible job. Gobs of thinset were still all over the deck, staining from red clay was still all over. Very upset. I contacted Kevin and he came out to see the job. He agreed it was a terrible job and would bring them back to fix it. I have texted him at least 10 times to find out "when". He always said, "soon". Then one day he said they would be there Monday. Monday came and went. When I texted again his response was "I was busy". To this day they have not contacted me and have not come back. I threw $2,800 down the drain.